SummaryThe aim of the Out of Hours (OOHs) Community Nursing Service is to provide an easily accessible responsive service, which meets the identified nursing needs of individuals and their carers either within their own environment or at the Primary Care Unit.
What we doThe service includes:
- Professional nursing assessment and advice
- Support for patients with long term conditions
- Minor ailments/injury management
- Wound care
- Hospital admission avoidance out of hours
- Administration of drugs
- Bowel/continence management, e.g. catheter and stoma care
- Management and nursing treatment for patients with palliative care needs and those who are in the terminal phase of their illness
- Supporting independence whenever possible for patients
- Confirmation of death
- Assessment and provision of emergency loans and equipment
- Gastroenteral nutrition
- Psychological support and advice
This is not an exhaustive list.
What can you expect from the Out of Hours Community Nursing Service?
The OOHs Nurse will carry out an assessment of your nursing needs; this will include asking a number of questions about your past and current health and the medications that you are taking. The nurse may undertake some clinical observations, including your blood pressure, depending on your condition.
The OOHs Nurse will negotiate and agree a plan of treatment with you and refer you to the appropriate day time service for further management, this plan of care will remain in your home for other members of the nursing teams to follow. Contact telephone numbers will be left with you to allow you to contact the Community Nursing Services at any time during the day or night should you require advice or assistance.
The nurse may suggest other services that may be able to help you e.g. social services and will ask your permission for her/him to relay your details on to them.
How to access the serviceThere is no waiting list for access to the OOHs service; all patient referrals are accepted and in the case of crisis calls, response times are usually undertaken within 1 hour of referral.
The service works in close partnership with other health, social and independent care providers between 6pm and 8am, 365 days per year.
Specific appointments for home visits cannot be given unless this is required for administration of medication purposes. However, every effort is made to be as flexible as possible with our visit times (this can be negotiated with the visiting nurse).
How to contact us:
Primary Care Centre
How to contact us
Tel: 01254 291140